Diesel, Fuels and Oils Questions Answers

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Diesel, Fuels and Oils Questions Answers

Diesel, Fuels and Oils

Table of Contents

What are your current diesel prices?

Our diesel prices are subject to market fluctuations, so we cannot provide real-time pricing on our platform. However, we are more than happy to assist you with competitive quotes if you contact a team member at 01213086938. They will provide you with a no-obligation quote tailored to your requirements.

What is your delivery area?

Our delivery services cover the entire nation. We supply fuels, diesel, and oils across various locations throughout the UK. With our widespread network of supply locations, we ensure greater flexibility in fulfilling your fuel needs wherever you are.

When can you deliver?

We offer next-day delivery service for most orders, typically within 48 hours of placing your order for oils, fuels, and oil tanks.

In urgent situations, we understand the importance of timely delivery, and our emergency delivery service aims to fulfil same-day delivery requests whenever possible. We intend to accommodate your preferred delivery time to ensure convenience.

If I need 500 litres only? Can you still make a delivery?

Absolutely! We cater to orders of all sizes, whether large or small. Our diverse fleet of tankers allows us to accommodate a wide range of delivery quantities.

Whether you require a full 36,000-litre delivery on an articulated tanker or a smaller 500-litre supply using our specialised baby tanker, we have the equipment to fulfil your specific needs.

Can you make unattended deliveries?

Yes, we can make unattended deliveries, provided that we can safely and easily access your oil tank. We are happy to follow any specific instructions or necessities you may have about the delivery approach.

What is the minimum delivery?

While we recommend purchasing in bulk to save on delivery costs, we understand that different customers have varying needs. For more undersized deliveries, we offer the option of supplying fuel in a 205-litre drum. This is incredibly beneficial if you have limited on-site storage space or require fuel transportation to another location.

How do I know the quantity of oil delivered?

To ensure accuracy, all our deliveries are carefully monitored using the metre on our tanker. We’ll provide you with a printed reading indicating the exact amount of oil distributed during the delivery.

What is the length of your tanker hose?

Our tankers are equipped with hoses ranging from 100ft to 150ft in length. These hoses ensure efficient and prompt oil delivery, even if your oil tank is located in a hard-to-reach area.

Do you supply tanks?

Yes, we provide various metal and plastic tanks in many sizes. Additionally, we offer ancillary products that can assist you in safely handling your fuel. As a trusted company, we aim to provide comprehensive solutions for all your fuel storage requirements.

Do you offer any technical support?

Yes, we have a dedicated team of experts, including an experienced on-site chemist, who is available to provide technical support and assistance. You can reach out to us via email at sa***@12****.uk or call us at 01213086938 for any technical advice you may need.

Can you supply equivalent lubricants?

Yes. Along with providing diesel, fuels, and oils, we supply and blend various lubricants specifically formulated to meet your needs. Whether you require semi-synthetic, fully synthetic, or mineral-based lubricants, we have the right oil to cater to your requirements.

What is the lifespan of diesel?

The lifespan of diesel largely depends on proper storage practices. Generally, diesel has a shelf life of 18-24 months when stored correctly from the time of purchase. However, it is advisable to replace diesel that has been kept for over two years.

Extended storage can lead to the accumulation of excessive bacteria, water, and dirt inside the fuel tank, necessitating frequent replacement of pre-filters. We suggest implementing preventive measures such as keeping the tank as full as possible or fitting tank desiccant breathers to maintain fuel quality and optimise engine performance.

These actions prevent moisture condensation in the headspace, which can affect fuel quality. Additionally, we advise investing in regular fuel tests a qualified company conducts to identify and address any potential contamination issues.

Do you provide an automated tank top-up service (signalman)?

Yes, we provide an automated tank top-up service to ensure you never run out of oil. Our system utilises a probe installed in your tank, which communicates the tank information to our team  when the oil level reaches an agreed-upon threshold.

This automated process eliminates the need to order oil manually and alleviates any concerns about fuel shortages. With our tank top-up service, you can enjoy peace of mind knowing that your oil supply will be replenished promptly and efficiently.

Are your prices competitive?

Absolutely. In today’s highly competitive transport industry, we recognise the significance of affordable pricing for our valued customers. Not only are our fuel and oil prices competitive, but also is the cost to supply them.

We diligently monitor and review our prices on a daily basis. By doing so, we strive to provide extremely competitive prices, allowing you to optimise your fuel procurement and management costs.

What payment terms do you offer?

We understand that different customers have varying preferences regarding payment methods. Hence, we offer flexible payment terms.

You can choose to pay by cash, Visa/Mastercard, cheque, direct debit, or standing order. This flexibility lets you choose the most convenient and suitable payment option.

How can I learn about oil storage rules and regulations?

Oil storage is subject to stringent regulations in the UK to ensure safe and responsible fuel handling. Compliance with these regulations is essential, as even a minor oil spillage can have significant environmental consequences.

The following are two resources that can help you learn about the official storage rules and regulations.

  1. https://www.legislation.gov.uk/uksi/2001/2954/data.pdf
  2. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/69255/pb5765-oil-storage-011101.pdf

How can I make my home heating system more efficient?

You can adopt a wide range of things, upgrades, and changes to make your home heating system more efficient:

  • Upgrade furnace or boiler – Newer models are more efficient, reducing carbon footprint and saving money.
  • Install a programmable thermostat – Set different temperatures for different times, saving energy when you’re away.
  • Seal air leaks – Prevent cold air infiltration, improving heating system efficiency and reducing energy bills.
  • Insulate home – Add insulation to the attic, walls, and floors for improved heating system efficiency and energy savings.
  • Keep furnace clean – Regularly clean the furnace’s air filter to maintain efficiency.
  • Annual furnace service – Professional maintenance ensures optimal furnace efficiency.

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